Description

Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages. We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams. We need people who (are):

• Have previous experience in fast paced fast food, restaurant or family pub environments
• Outgoing, friendly, approachable and confident and have a passion for Guest engagement and service
• Motivated and passionate about their role
• Demonstrate hard work, commitment, punctuality and reliability
• Take pride in their appearance and wears correct and clean uniform
• Thrives in a fast-paced environment as well as demonstrating initiative to keep busy during quieter periods
• Demonstrates a willingness to help and will always go the extra mile for Guests and colleagues

Essential Skills/Knowledge:

• Strong Guest service skills
• Excellent organisational skills
• Ability to work in a front-line Guest facing environment
• Stock Ordering
• Kitchen Management

Day to day duties typically involve:

• Customer Service – always smiling and making it your mission to make every Guest experience a memorable one
• Showing effective team leader skills in the day to day running of the restaurant
• Reporting any relevant information to your line manager
• Managing your team
• Dealing with any difficult circumstances or problems that may arise and passing them onto your managers as necessary
• Ensuring your team are adhering to all policies, guidelines and laws
• Filling out and filing relevant paperwork with assistance of your line manager
• Cashing up and end of day duties
• Ensuring that the area in which you work is kept clean and tidy at all times in line with company expectations
• Passing on and reporting of all relevant information to supervisors or managers

You will be working in a multi disciplined environment covering venues such as:

• Metropolis Bar and Grill (Bar & Restaurant)
• Zanzibar Food Market – Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
• The American Diner – Fun family dining
• Fuel Stop Cafe
• Coach House Country Pub
• Jolly Sailor 2 Go Fish & Chip Shop
• Gourmet Grill
• Fabrizio’s Pizzeria
• Pizza & Kebab Outlet

Hours: Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve. Transport: We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. Accommodation: There is a good range of local accommodation providers within our immediate vicinity.  Flamingo Land does not provide any onsite staff accommodation. Benefits:

• Competitive weekly pay
• Free entry to Flamingo Land on your days off
• Discounted Friends & Family tickets
• Discounts at many of our food outlets
• Free full access to our Leisure Complex Pools, Gym, Sauna and Jacuzzi
• Free entry to shows & live music events
• Free uniform
• Free car parking
• Ongoing training
• Team Member recognition rewards